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  Updated 11.15.10

  • Physical Access
  • Communication Access
  • Telecommunications Relay Service
  • Writing Easy to Read Materials
  • Web sites Accessibility
  • General Information


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    Physical Access

    Americans with Disabilities Act -- Access To Medical Care For Individuals With Mobility Disabilities - from Department of Justice [2010] last accessed 11.15.10

    Removing Barriers to Health Care: A Guide for Health Professionals , RBHC.12.98, 1998, 17 pp. - This booklet provides guidelines and recommendations to help health care professionals ensure equal use of the facility and services by all their patients. This guide gives health care providers a better understanding of how to improve both the physical environment and personal interactions with patients with disabilities.

    Access to Medical Offices

    Accessible Exam Table

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    Communication Access

    "A Guide to Planning Accessible Meetings," Kailes & Jones, ILRU, 1993.

    Covers how to: plan accessible meetings which meet the standards and intent of Americans Disability Act; avoid embarrassing and illegal mistakes; create a meeting environment is friendly and accessible to all users; conduct site surveys; negotiate contracts with meeting facilities; offer communication, physical and visual/print material access; communicate about disability issues without offending people with disabilities; use accessibility symbols and signs; how to assess a meeting environment for potential "triggers" of Environmental Illness; and more.

    Department of Justice Consent Decree -  providing auxiliary aids and services, including qualified sign language interpreters, where such aids and services are necessary for effective communication with people  who are deaf or hard of hearing or who have other communication-related disabilities.

    "Effective Color Contrast Designing for People with Partial Sight and Color Deficiencies," Arditi, Aries, Lighthouse International. 1999. Covers principles of designing effective color contrast for people with partial sight or congenital color deficiencies.

    "Making Text Legible: Designing for People with Partial Sight," Arditi, Aries, Lighthouse International. 1999.
    Covers maximizing legibility for people with partial sight.

    "Removing Barriers: Tips and Strategies to Promote Accessible Communication," North Carolina Office on Disability and Health with Woodward Communications

    Braille Works Provides Braille, Large Print and Audio Cassette reading materials for the 17.6 million people with visual impairments in the United States today. 800.258.7544. Employers may obtain information on how to get publications, employment applications, etc. in alternate format for people with visual disabilities

    Caption Center Online, "Making Meetings Accessible,"

    Questions about Captioning Caption Center Online, "FAQs - Frequently Asked ," 1998.

    North Carolina Office on Disability and Health with Woodward Communications - Removing Barriers: Tips and Strategies to Promote Accessible Communication," .1999. Addresses the basics in communicating with people with disabilities.

    Speech to Speech (STS)is a service mandated by the Federal Communications Commission that enables people with a speech disability to use their own voice, voice prosthesis, or communication device to make a phone call. The service became available nationally March 1, 2001.

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    Telecommunications Relay Service

    Consumers' Guide to Telecommunications Relay Service

    Text Telephones Covers what are they, why and when are text telephones required. 01/26/05

    Using a Text Telephone 01/26/05
    Receiving and concluding a call
    Making a call
    Additional information
    Common terminology

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    Writing Easy to Read Materials

    Creating easy to read print materials your audience will want to read and use  - Scientific and Technical Information Simply Put (PDF2.8MB) - Office of Communication, CDC, 8/99.

    Writing Easy to Read Materials - Provides basics to help write easy-to-read materials. Writing in an easy-to-read manner is a skill. It takes years of experience to make it part of everyday writing habits. Brief gives some background information and "tricks of the trade".

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    Web sites Accessibility

    Designing Accessible Web Sites Creating sites that are accessible to people with disabilities

    W3C Web Accessibility Initiative (WAI)

    General Information

    ADA Q & A for Health Care Providers, by Deborah Leuchovius, PACER ADA Specialis

    ADA Questions and Answers for Health Care Providers, prepared by the National Association of the Deaf Law Center

    Checklist for Readily Achievable Barrier Removal  - Easy-to-use survey tool users to identify barriers in their facilities. The completed checklists and work sheets are the kind of documentation that organizations should keep on file to demonstrate that they are making a good faith effort to comply with the requirements of the ADA. Available for download as a PDF Version (Adobe Acrobat Format) or Text Version. 1995.

    Pacific Disability and Business Technical Assistance Center - Information and publications about the Americans with Disabilities Act - ADA Information Line - provides information and free publications about the requirements of the ADA including the ADA Standards for Accessible Design. 800-514-0301 (voice) 800-514-0383 (TTY). 01/26/05 

    U.S. Access Board - (Architectural and Transportation Barriers Compliance Board) is a federal agency which develops minimum guidelines and requirements for standards issued under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA); develops accessibility guidelines for telecommunications equipment and customer premises equipment under the Telecommunications Act; develops accessibility standards for electronic and information technology under Section 508 of the Rehabilitation Act; provides technical assistance on those guidelines and standards; and enforces the Architectural Barriers Act. The Board was created under Section 502 of the Rehabilitation Act of 1973 to enforce the Architectural Barriers Act. The Board also has responsibilities under the Americans with Disabilities Act, the Telecommunications Act of 1996 and Section 508 of the Rehabilitation Act. The site includes:

    U.S. Department of Justice’s Americans with Disabilities Act  - ADA HOME PAGE

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    © 1998-2010June Isaacson Kailes, Disability Policy Consultant, All Rights Reserved.
     Created February 2002  |  Updated  01/26/05  |  Accessed # 1,048