Acknowledgment

Introduction

User Feedback Questionnaire

Americans with Disabilities Act

• Who are people with disabilities?
• What role do attitudes play?
• Correct disability-related words to use
• Why is the ADA necessary?
• Section 504 of the Rehabilitation Act of 1973
• Why is the ADA important?
• Who is protected under ADA?
• Removing barriers
• Organizations located in a private residences
• Religious organizations
• How can organizations finance ADA-related changes?
• Recommended Steps to Complete ADA Compliance Plan
• ADA Compliance Plan Checklists and Planning Forms

• General nondiscrimination
• Service in an integrated setting
• Reasonable modifications to policies, practices and procedures
• Eligibility criteria
• Suggested wording for policy of nondiscrimination
• Program Access and Nondiscrimination Compliance Steps
• Program Access and Nondiscrimination Checklist
• Program Access and Nondiscrimination Plan - Examples
• Program Access and Nondiscrimination Plan

• "Readily Achievable" removal of architectural barriers
• Landlord and tenant - allocation of responsibility
• Accessibility guidelines
• Free copy of the ADAAG
• Barrier removal - a continuing obligation
• Alternative methods
• Alterations of existing facilities
• New construction
• Removing barriers posed by sidewalk curbs
• Must all entrances to an existing facility be accessible?
• Are facilities required to install an elevator?
• Site Accessibility
• Physical Access Compliance Steps
• Physical Access Checklists
• Checklist for Existing Facilities
• Physical Access Plan - Examples
• Physical Access Plan

• Effective communication with the public
• Effective communication - A continuing obligation
• Providing effective communication with people who are blind or who have limited vision
• Making signs and other written information accessible to people with vision impairments
• Access to Printed or Visual Materials
• Print Materials
• Large Print
• Braille
• Braille Production Services
• Cassette (audio) tapes
• Recording material on cassette
• Resources for audio tape services
• Computer Disks
• Readers
• Are social service organizations required to have TTYs?
• Assistive Listening Systems
• Types of Assistive Listening Systems
• Interpreters
• Types of Interpreters
• Captioning
• Information on Captioning
• Emergency warning systems and notification devices Auxiliary aids and services that must be provided for people with cognitive disabilities
• Communication Access Compliance Steps
• Communication Access Checklist
• Communication Access Plan - Examples
• Communication Access Plan

• Economic Benefits
• When employment provisions become effective
• Which employers must comply?
• Which employers are not covered?
• Are religious organizations by the employment provisions?
• Discrimination defined
• Which types of discrimination are prohibited?
• How does an employer know if an applicant has a disability?
• Alcoholics and illegal drug users
• Essential job functions
• Employer's duty to accommodate and reasonable accommodation
• Reasonable accommodation examples modifying worksites and making facilities accessible
• Adjusting work schedules restructuring jobs
• Assistive devices
• Qualified readers and interpreters
• Business necessity
• When an employee poses a threat to others
• Selection of Applicants
• Pre-employment medical exams and inquiries
• Medical exams and inquiries during employment
• Interview questions
• Allowable questions
• Questions which cannot be asked
• Background and reference checks
• Inquiries allowed related to job functions and accommodations
• Exceptions for federal contractors under Section 504
• Drug Testing
• Collective Bargaining agreements
• Insurance policies
• Enforcement
• How does the ADA affect California law?
• Employee policies and procedures
• Technical Assistance
• Employment Practices Compliance Plan
• Employment Checklist
• Employment Plan - examples
• Employment Plan

• Resources
• ADA Documents Available from the Pacific Disability and Business Technical Assistance Center
• California Department of Rehabilitation: An ADA Resource California Centers for Independent Living
• California Sign Language Interpreter Referral Agencies
• Obtaining TTYs on Loan in California
• Telecommunications: Information on TTYs or
• Text Telephones
• Which Term to Use: TTY versus TDD versus TTY?
• National Toll-free Help Lines
• Disability Etiquette
• Preferred Practices to Keep in Mind as You Encounter People who have Disabilities

jik@pacbell.net